Know Who to Call When You Have a Question

Call MDwise if:

  • You need to change your or your child’s doctor. MDwise can help find doctors close to you.
  • You have a problem getting in to see your doctor.
  • You do not think your doctor is doing a good job.
  • You want to learn more about Hoosier Healthwise or HIP benefits.
  • You lose your member ID card or need a replacement.
  • You change your address or phone number.

For questions, call MDwise customer service at 1-800-356-1204. We can provide language services or an interpreter if needed.

Visit FSSA’s Benefits Portal at FSSABenefits.IN.gov. if:

  • You received a letter about Redetermination.
  • Someone moves in/out of your home.
  • Someone in your household gets married, is pregnant or has a baby.
  • Someone in your home dies.
  • The amount of court-ordered child support you pay changes.
  • You have a change in your assets (cash, bank accounts, income, etc.).
  • Someone in your home buys or receives a new motor vehicle (car, truck, motorcycle, etc.).
  • You move.
  • You change your job and/or you have an increase or decrease in pay.
  • You have a change in money received, such as child support or Social Security.
  • You need proof of your Medicaid coverage.

Remember: You must report all changes within 10 days from the time you know about the change.